Thailand amends life insurance delivery and sales rules
Thailand's insurance regulator issued new rules effective 1 January 2027 requiring life insurers to deliver policies electronically by default and submit them to the regulator's system. The rules also tighten requirements on sales agents, brokers, and banks regarding identity verification and information disclosure.
What this means for you
- Life insurance policyholders in Thailand (including expat residents) will receive their policy documents electronically unless they specifically request paper copies, starting 1 January 2027.
- Sales agents and brokers must now provide proof of identity and disclose the purpose of contact when selling policies.
Source
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