Thailand e-gates: most travelers still stuck in manual lines
Thailand's arrival e-gates at Suvarnabhumi Airport are restricted to return travelers on a 30-day visa exemption, excluding first-timers, long-term visa holders, and nationals from key markets like China and the US. Despite official targets of 30-minute processing, real waits often exceed 45 minutes to 2 hours. Access remains limited until eligibility is broadened.
What this means for you
- Residents, retirees, workers, students, and DTV holders entering Thailand cannot use e-gates and must use manual lines.
- First-time visitors and travelers with new passports also cannot use e-gates and will face longer waits.
- If you hold a valid visa, do not use e-gates to avoid misregistering your entry status.
Source
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